Privacy Policy

1.0        Introduction

Welcome to TES Cloud. We value your privacy and are committed to protecting your personal and sensitive data. This Privacy Policy outlines how we access, collect, use, and share your data, and provides information about our data handling procedures. By using our app, you agree to the practices described in this policy.

2.0        Data We Access and Collect

2.1      Personal Data

We may access and collect the following types of personal data:

  • Contact Information: Name, email address, phone number.
  • Account Information: Username, password, profile picture.
  • Usage Data: Information about how you use our app, including IP address, device information, and log data.
  • Transactional Data: Details of purchases or transactions made through the app.

2.2      Sensitive Data

We may collect sensitive data under specific circumstances with your explicit consent:

  • Health Information: Medical history, health-related metrics (if applicable).
  • Financial Information: Payment card details (if applicable).

3.0        How We Use Your Data

We use your data to:

  • Provide and Improve Services: To deliver, personalize, and enhance the app’s functionality and user experience.
  • Customer Support: To assist with inquiries and support requests.
  • Communication: To send updates, notifications, and promotional materials (with your consent).
  • Analytics: To analyze app usage and improve our services.
  • Compliance: To comply with legal obligations and enforce our terms of service.

4.0        Data Sharing and Disclosure

We may share your personal and sensitive data with the following parties:

  • Service Providers: Third-party vendors who assist us with app functionality, payment processing, analytics, and customer support.
  • Business Partners: Partners involved in joint ventures or promotional activities (with your consent).
  • Legal Authorities: When required by law, or to respond to legal processes or requests, or to protect the rights, property, or safety of TNS, our users, or others.
  • Corporate Transactions: In connection with a merger, acquisition, or sale of assets, where your data may be transferred as part of the transaction.

5.0        Secure Data Handling Procedures

We implement the following procedures to ensure the security of your personal and sensitive data:

  • Encryption: We use encryption protocols to protect data in transit and at rest.
  • Access Controls: Restrict access to personal data to authorized personnel only, based on job responsibilities.
  • Regular Audits: Conduct regular security audits and vulnerability assessments to identify and address potential risks.
  • Secure Storage: Store personal data in secure servers with industry-standard protection measures.
  • Data Anonymization: Where applicable, anonymize or pseudonymize data to minimize the risk of exposure.

6.0        Data Retention and Deletion Policy

6.1      Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. This includes:

  • Account Information: Retained as long as your account is active.
  • Transactional Data: Retained for the duration required by financial regulations and for resolving disputes.
  • Usage Data: Retained for analysis and improvement of our services.

6.2      Deletion

You can request the deletion of your personal data by contacting us at [contact email]. Upon receiving a deletion request:

  • We will remove or anonymize your data from our active databases.
  • We may retain certain data for legal or compliance reasons, as permitted by law.

7.0        Your Rights and Choices

You have the following rights regarding your data:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request correction of any inaccuracies in your personal data.
  • Deletion: Request deletion of your personal data (subject to legal limitations).
  • Opt-Out: Opt out of receiving marketing communications or withdraw consent for data processing.

8.0        Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through our app or via email. The updated policy will be effective as of the date posted.

9.0        Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:

True North Safety Group

Email:

Address: 4145 North Service Road, 2nd Floor, Burlington, Ontario, L7L 6A3, Canada

 

Thank you for trusting TES Cloud with your personal data. Your privacy is important to us.

 

Updated August 15, 2024

Scroll to Top

Start typing and press enter to search